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Service Tech.


Farmer Brothers Coffee
US-PA-Cranberry - US-PA-PITTSBURGH
Job ID 2018-1965
Category Operations
Overview
Farmer Brothers has an excellent opportunity for a Service Technician to perform service and installation of coffee brewing and beverage equipment for designated customer base. Technician is responsible for parts inventory, service call closure and specific documentation of work assignments and time. (Cranberry Township)
Responsibilities

  • Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.

  • Technicians are required to participate in "On Call" service including after hours and weekend schedule rotation.

  • Maintain spare part levels and reorders within replenishment guidelines.

  • Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer.

  • Participates in the forecasting and planning of equipment to meet demands based on sales input and plans.

  • Must follow all company safety mandates and policies


Qualifications

  • Minimum of 3 years technical experience

  • High school diploma or GED equivalent

  • The ability to lift and carry products weighing up to 60lbs

  • Electrical and plumbing experience preferred

  • Good oral and written communication skills

  • Good customer service skills

  • Valid driver's license with clean driving record

  • Ability to problem solve equipment issues


The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.
Farmer Brothers Company not only prides itself on our products, but we take pride in our employees. We are able to offer competitive wages and benefits. By doing this we ensure that we are able to attract and retain the best talent. We offer competitive benefits which include:

  • Medical, Dental and Vision insurance plans

  • 401(k) Plan

  • ESOP Plan ( Employee Stock Ownership Plan)


Founded in 1912, Farmer Bros. Co. is a manufacturer, wholesaler and distributor of coffee, tea and culinary products. The Company is a direct distributor of coffee to restaurants, hotels, casinos, offices, quick service restaurants ("QSR's"), convenience stores, healthcare facilities and other foodservice providers, as well as private brand retailers in the QSR, grocery, drugstore, restaurant, convenience store, and independent coffee house channels. The Company's product lines include roasted coffee, liquid coffee, coffee-related products such as coffee filters, sugar and creamers, assorted iced and hot teas, cappuccino, cocoa, spices, gelatins and puddings, soup bases, dressings, gravy and sauce mixes, pancake and biscuit mixes, and jellies and preserves. The Company's primary brands include Farmer Brothers?, Artisan Collection by Farmer Brothers?, Superior?, Metropolitan? , Cain's? and McGarvey?.
At Farmer Brothers Company we want our employees to succeed...their success is our success.
Equal Opportunity Employer


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